Refund policy

So, you want to make a return? That’s totally OK – as David Shrigley says, “It’s OK.”
We understand that sometimes things don’t work out, and we’re here to help. We just have a few simple guidelines when it comes to returns:

Items must be returned within 14 days of receiving your order.
If you’ve had a change of heart, that’s no problem – but please note we don’t offer refunds for change of mind. Instead, we’re happy to offer an exchange or store credit.
Orders that have already shipped but are being returned due to change of mind will incur a $10 restocking fee or 10% of the sale with $10 being the maximum fee, and return shipping will be your responsibility.
Items must be in their original packaging and in unused condition.
Unfortunately, we don’t accept returns on sale items.
Return shipping costs are not covered by us, unless the item is damaged or faulty.
We can’t take responsibility for items sent to the wrong address if it was entered incorrectly at checkout – please double-check!

What if the item is damaged or faulty?
Oh no – we're so sorry to hear that! If something’s not quite right, please get in touch and we’ll make it right.
If it’s a Third Drawer Down product, we’ll sort it out quickly. If it’s from one of our third-party brands, we’ll just need a quick photo so we can liaise with them before approving a return.
Need help or have a question? We're just an email away – we’re always happy to chat and find a solution.

Refund policy

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