Shipping Policy

Australian Orders

$10.00 Flat Rate on Standard Shipping for All Australian Orders under $149.99

Standard Shipping within Australia is sent by Australia Post Parcel Post service. We also provide the option at checkout of Express Post for speedier delivery but is a little more expensive. Larger parcels are sent with Aramex / Fastway Couriers.

Free Standard Shipping on Orders over $150.00* product exclusions apply

Giant Objects (ie our Giant planters and stools) have two rates:

- $20 freight for items up to 8kg and we use Amarex Couriers to deliver due to the size 

- $55 freight for items over 8.1kg and we use Amarex Couriers to deliver due to the size 

If you require same day delivery and are in Melbourne, please contact us via phone on (03) 9534 4088 or by email, to arrange.

 

Local Click & Collect (Melbourne only)

Click this option at the checkout and we will have your order ready to pick up within 2 hours of ordering on the days we are open. See our store hours here.

 

Orders Outside Australia

Yes, we ship overseas!

For orders to New Zealand, we have a flat rate of $35 (up to 2.2kg) and the Rest of the World is $55 (up to 1kg). For orders over and above this weight, the cost is still very reasonable and automatically calculated for you at checkout.

All international orders are sent by Australia Post. Please allow 14-21 days for delivery internationally. If you require express delivery through another carrier or require insurance on your order, please contact us. We can then advise shipping options and confirm any additional costs.

Giant Objects (ie our Giant planters and stools) cannot be shipped out of Australia due to their size and weight.

But if you are in the USA, to purchase them from us, click here. 

And, if you are in the UK or Europe, to purchase them from us, click here.

 

Order Fulfilment

If you require your order by a certain date please leave us a note at checkout, or alternatively please call us in store (03) 9534 4088 to check. 

If you require your order urgently, please select the Express Post service at checkout. Parcel Post generally takes between 2-7 business days for delivery within Australia, whereas Express Post is 2-3 business days delivery* (you can check here for postcode delivery information if unsure).

*Please note that during unusually busy periods these timeframes can fluctuate. We guarantee to send your order within 1-2 business days of it being placed but AusPost does not guarantee exact delivery time frames during busy periods such as Christmas. We cannot not take responsibility for the delivery timeframe once you have your tracking number.

Tracking numbers for all orders are sent to you via email once fulfilled. And if there is any shipping delay, we will contact you within 3 days of making your order.